Chandigarh Academy of Digital Learning (CADL) Payment Refund Policy

Chandigarh Academy of Digital Learning (CADL) is committed to providing high-quality IT training and career support to our students. We understand that circumstances may arise where a student may need to request a refund for their course fees. This policy outlines the terms and conditions under which CADL will process refund requests.

Full Refund:

• Course cancellation by CADL due to unforeseen circumstances.
• Student is unable to attend the course due to documented medical reasons.
• Student is not satisfied with the course content or delivery within the first 7 days of enrollment (subject to attending all scheduled sessions and completing assigned work).

Partial Refund (70%):

• Course withdrawal by student after attending more than 7 days of sessions and completing assigned work.
• Student secures a job within 3 months of course completion and notifies CADL within 1 week of joining the job.
• Student is unable to attend the course due to visa issues or documented personal emergencies.

No Refund:

• Course withdrawal by student after attending more than 50% of the sessions.
• Failure to complete assigned work or meet course attendance requirements.
• Student dissatisfaction with the course due to personal reasons not related to content or delivery.
• Payment disputes or chargebacks.

Refund Process:

To request a refund, students must submit a written request to CADL within 30 days of the refund eligibility event. The request should include:

• Student name and contact information
• Course name and enrollment date
• Reason for requesting a refund
• Supporting documentation (if applicable)

CADL will review the refund request within 15 business days and contact the student with a decision. If the refund is approved, the payment will be processed within 30 business days.

Online Payment System:

For online payments, refunds will be processed through the same payment gateway used for the original transaction. Depending on the gateway, the refund may take 5-10 business days to reflect in the student's account.

Additional Notes:

• This policy is subject to change at any time without prior notice.
• Any questions or concerns regarding the refund policy should be directed to CADL administration.

Contact Information:

enquiry.cadl@gmail.com | +91-9501761796